PENGO Workbench
Workbench / Categories / Rules & Policies

Category

Rules & Policies

Conflicting rules, hidden instructions, or policy drift.

Primary Issues

Also Related Issues

Showing 8 of 14 cross-listed issues.

Permissions & Approvals

Declared Owner Cannot Control Outcome

A person, role, system, or policy is declared responsible for an outcome but does not have the actual authority or control needed to govern it.

Permissions & Approvals

Permissions Conflict After Being Combined

Permissions, approvals, roles, policies, or authority rules that seem valid separately conflict when combined in the same workflow or AI action.

Workflow & Handoffs

Model and Workflow Disagree on Next Step

The AI model recommends or selects a next step that conflicts with the workflow state, required handoff, routing rule, or process sequence.

Permissions & Approvals

Behavior Does Not Match Declared Role

The AI or agent behaves outside, below, or differently from the role, authority, responsibility, or permission posture declared for it.

Scope & Boundaries

AI Uses External Information When Forbidden

The AI uses outside knowledge, sources, tools, memory, or assumptions after the task forbids external information or limits the allowed source set.

Spread & Escalation

Policy Exception Spreads Too Far

A narrow policy exception, allowance, or special case spreads beyond its intended scope and begins governing broader cases.

Changes & Versions

Same Contract Name Has Different Meanings

The same prompt, schema, field, policy, tool, or workflow contract name is used in different places with different meanings.

Duplication & Overload

Same Rule Declared in Multiple Places

The same rule, constraint, instruction, or policy appears in multiple places, creating redundancy and possible drift.